Last updated: 31/01/2021
Our privacy policies have been created in relation to the European data protection law – 'European General Data Protection Regulation' (GDPR) – of 25 May 2018. This privacy notice explains in detail, the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.
We collect your personal data when you send us an email in relation to a booking enquiry you send us from the enquiries page on this website.
When you send us an email, we will store your name, email address and the enquiry message you have shared along with any other details you include in your email enquiry.
We collect the data referenced above to enable us to respond to you in relation to your booking enquiry. All of this data is transmitted via email.
We know how much data security matters to our website users. With this in mind we will treat your personal data with the utmost care and take all appropriate steps to protect it. Access to your personal data is only available to members of the team and not available via any public means. We regularly monitor our system for possible vulnerabilities and attacks to safeguard your data.
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
We do not and will never share your personal data with anyone.
Should you wish to have your personal data removed from our systems, please contact us via firstname.lastname@example.org.
In the result of any form of personal data breach – we will notify you within 72 hours of becoming aware of such a breach, mentioning how we plan to address the breach and advise what data has been breached and suggest a suitable means to react. Any data breaches will be documented.
Last updated: 31/01/2021
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Google Analytics is a system used by many websites to record anonymous information about who visits a website. We have the Google Analytics IP Anonymization function switched on as standard to mask IP addresses, you can read more about this here > https://support.google.com/analytics/answer/2763052?hl=en and here https://support.google.com/analytics/answer/6004245. We have the Google Analytics data retention setting set to 26 months. More information relating to Google Analytics and personal data can be found here - https://privacy.google.com/businesses/. Lastly, we don’t use Google Analytics Identifiers or User IDs to track users.
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